‘Cloud IT Manager’ (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use and safeguard your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following categories of data:
Information you provide directly
Name, email address, phone number and organisation details submitted through contact forms or enquiries.
Information you provide when requesting consultancy services or proposals.
Technical and operational data
IP address, browser type, device information and interactions with our website (via analytics tools).
Log data related to security, performance or service diagnostics.
Metadata associated with emails or communications sent to us.
Business-related information
Details of your IT environment if you engage our consultancy services (e.g., technical documentation, system information, asset lists).
This information is processed under strict confidentiality and used only for service delivery.
2. How We Use Your Information
We use your data to:
Respond to your enquiries and provide requested services
Prepare proposals, quotes or consultancy recommendations
Maintain and improve our website, security and user experience
Carry out administrative, legal, or contractual obligations
Ensure the security and integrity of our systems and services
We do not sell your personal data or share it with third parties for marketing purposes.
3. Lawful Basis for Processing (UK GDPR)
We process your data under one or more of the following lawful bases:
Legitimate Interests – For responding to enquiries, improving services, and ensuring security.
Contract – When preparing or delivering consultancy work for you.
Consent – When you voluntarily submit information via forms.
Legal Obligation – When record-keeping or regulatory requirements apply.
4. Cookies & Analytics
Our website uses cookies to support functionality, performance and basic analytics.
You can manage or disable cookies via your browser at any time.
5. Data Retention
We retain personal information only for as long as necessary to:
Respond to your enquiry
Deliver contracted services
Meet legal, regulatory or accounting requirements
Information related to consultancy engagements is stored securely and removed when no longer required.
6. Data Sharing & Security
We may share data with trusted service providers who support our operations (e.g., secure hosting, email services). These providers are required to comply with UK GDPR and follow strict confidentiality standards.
We implement appropriate technical and organisational measures to protect your data, including encryption, secure storage, access control and monitoring.
7. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (where legally permissible)
Restrict or object to certain processing activities
Withdraw consent where consent is the lawful basis
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us using the details below.
8. Contact Us
If you have questions about this Privacy Notice or wish to make a data request, please contact: